How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (2024)

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The price you see when youbook a hotel stay isn’t always the one you’re stuck with even after you book it. This is often true whether you’re paying for the reservation or redeeming hotel points.

This is because — unless you book a nonrefundable rate — you can often cancel and rebook your hotel stays for free. In turn, you’ll pocket the difference between the old and new price.

Let’s take a closer look at how this works on award stays and paid nights.

Rebooking hotel award stays when the rate drops

Let’s start with a personal example. My wife and I took a trip to Spain last August and had a three-night stay planned at the Westin La Quinta Golf Resort & Spa just a short drive from Marbella, Spain, and the Mediterranean coast.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (1)

The Westin La Quinta Golf Resort & Spa Benhavis

I decided to redeem Marriott Bonvoy pointsfor the stay, having found a rate that was halfway decent for a resort in a beautiful location: 119,500 points, total, for three nights (roughly 39,000 points per night).

Marriott Related article 22 of the best hotels around the world for using Marriott free night certificates

Having booked the late-August stay about two months in advance, I noticed the points price had dropped by several thousand points per night just four days before the stay was set to start.

That may not seem like a lot, but over three nights, the difference added up to roughly 15,000 points. This is a meaningful amount and nearly enough points for a free night at a low-end hotel.

Fortunately, I wasn’t stuck with the higher rate I’d already booked. The cancellation policy for my hotel noted that I could cancel for a full refund of my points so long as I did so at least two days before check-in.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (3)

Though a little uncomfortable so close to departing on the trip, I canceled the whole reservation. Instantaneously, the points I’d used to book appeared back in my Marriott account.

Right away, I rebooked the same stay at the lower rate (105,000 points, total, for three nights) and was now almost 15,000 points richer.

This is just one circ*mstance where this tactic can work, a nd sometimes your potential cost-savings will be far greater, in which case, it’s a no-brainer to do this.

Most US hotel loyalty programs let you cancel stays before arrival for a full points refund. This is helpful not just if your plans change and you need to cancel outright, but it also works in cases like this, when you find a better rate and want to rebook.

That said, be sure to check the hotel’s cancellation policy before you book a room. Some higher-end hotels will impose a penalty if you cancel your award stay, even going so far as to charge you the cash rate. Cancellation policies can vary by hotel, even under the same loyalty program.

Related article 6 ways to make your next hotel stay more rewarding

Consider booking refundable paid hotel stays

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (4)

Hilton Cancun

This repricing tactic isn’t limited to stays booked on points either. You can do this with most cash rates too.

Standard hotel rates with most major US hotel brands will allow you to cancel your stay, penalty-free, up until a day or two before your arrival. That said, this is not the case with most prepaid, nonrefundable rates. As always, be sure to check the specific terms before you book.

For instance, let’s say I’m booking a long weekend stay at the all-inclusiveHiltonCancun. On this example date, the advertised best rate is $345.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (5)

However, that’s the prepaid rate. Open up the details and you’ll find that, while, yes, you’ll save 10% by prepaying ($121 total for the three-night stay), you won’t be eligible for a refund if you have to cancel for any reason.

That means you’d forfeit the whole $1,036 you prepaid if, say, you get sick, have a family emergency or find a lower rate.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (6)

On the other hand, if you are willing to book the modestly more expensive standard rate of $385 per night, you’ll have the flexibility to cancel without a penalty up to three days before your check-in date.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (7)

This does two things for you: It gives you flexibility if your plans change or something unexpected comes up. Plus, it gives you the power to —as I did with points —cancel and rebook if the room rate drops after you book your stay. For example, if the standard rate drops by $50 a night, you can cancel and rebook your reservation at the lower rate.

Always run the numbers and see if it’s worth saving with a nonrefundable rate. Often, the extra cost for the standard rate is minimal, so it’s worth having the flexibility to change your reservation if rates drop or you have an emergency.

Related article How to get your fourth or fifth night free on hotel award stays

Regularly check the price of stays you’ve already booked

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (8)

Hilton Chicago

With all this in mind, make it a habit to track the price of hotel stays you’ve already booked with points or cash. In most cases, the hotel won’t automatically give you a lower rate if the price drops below what you’ve booked. You have to find these price drops on your own.

The best way to do this is to simply set a reminder to recheck prices once or twice a week. This only takes a couple of minutes and could save you money or points. Doing this is especially important when booking hotel rooms far in advance as prices are more likely to drop.

Related article Pack these 5 things to get better sleep in a hotel room

Bottom line

Though specific cancellation policies differ from one loyalty program and even one property to another, generally speaking, you can typically cancelaward bookingsand standard (not prepaid) hotel reservations up to a few days before your arrival.

This gives you flexibility to do your own version of a price check if you find a lower rate, while also giving you peace of mind that you can change your plans without forfeiting a large chunk of cash or points.

Looking for a travel credit card? Find out which cardsCNN Underscored Moneychose as thebest travel credit cardscurrently available.

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored (2024)

FAQs

How to save money or points by rebooking hotel stays if the price drops after you book | CNN Underscored? ›

The best way to do this is to simply set a reminder to recheck prices once or twice a week. This only takes a couple of minutes and could save you money or points. Doing this is especially important when booking hotel rooms far in advance as prices are more likely to drop.

Do I get my points back if I cancel a hotel reservation? ›

Yes, if you cancel your Hotel Reservation made with Marriott Bonvoy® Points or Free Night Awards within the Cancellation terms of your Reservation, your Points/Awards will be returned immediately to your Account (Outside the Cancellation terms of your Reservation, cancellation fees will apply.)

Can I rebook a hotel? ›

Yes, you can usually change your accommodation up to 5 days before you check in.

Can you change hotel dates once booked? ›

If you'd like to change or cancel your reservation, contact the hotel or online travel agency directly for help. Click the "Change" button on the hotel website if you booked online; call the hotel if you reserved by phone.

Can hotels keep your money if you cancel? ›

Many hotel stays are refundable as long as you cancel within at least 48 hours. But some aren't. If you leave without making any arrangements, the hotel will probably charge you for the full stay. Experts say hotels consider refund requests on a case-by-case basis.

Can you cancel a hotel reservation and rebook for a cheaper price? ›

This is often true whether you're paying for the reservation or redeeming hotel points. This is because — unless you book a nonrefundable rate — you can often cancel and rebook your hotel stays for free. In turn, you'll pocket the difference between the old and new price.

Do you get your money back after booking a hotel? ›

If your booking is non-refundable, you can't cancel or make changes. If your booking is free cancellation or partially refundable, check your confirmation email or the confirmation page under the "Bookings" section of your account for the cancellation fees.

Can I postpone my hotel reservation? ›

Review the Hotel's Policies: Begin by reviewing the hotel's specific cancellation policy for non-refundable rates. Some hotels may offer partial credit or the option to reschedule your stay, but this can vary by hotel. The terms will be outlined in the booking confirmation you received.

How can I get my money back from a bad hotel? ›

If you see something, say something. If you check into a hotel and something is wrong, call the front desk immediately. Better yet, go to the front desk in person and politely ask about the problem. If you wait, it could be too late.

Does travel insurance cover non-refundable hotels? ›

The benefit is designed to protect prepaid, nonrefundable reservations, including flights, hotel reservations and other bookings if the trip is canceled due to an extraordinary circ*mstance. Each policy will state exactly which events are considered valid reasons for cancellations.

Do hotels go down closer to date? ›

If hotels still have rooms left to sell for your dates of stay, they will likely slash the prices at the last minute in hopes of selling off more of their inventory.” But supply and demand works both ways. “If the demand for hotel rooms is high and supply of empty rooms is low, you'll pay more,” Carswell says.

How close to the date should I book a hotel? ›

Similarly, Kayak found that if you're not risk averse and can wait to make a last-minute booking, say one to four days before your planned check-in date, you can save a lot of money. Many hotels will offer deals on booking sites for what would have been empty rooms.

Can you change dates on non refundable hotel? ›

If you are stuck with a nonrefundable room, try changing the date of your reservation. Some hotels will let you move the date of your stay if you ask. You can also resell your room and get your money back that way. Some hotels will let you change the main guest's name under the reservation.

What to do when a hotel won't let you cancel? ›

Be persistent, and don't be afraid to call a few times to see if you get through to a more sympathetic staff member. If you are struggling to obtain a refund, ask if you can rebook another set of dates or have a credit voucher towards a future booking instead.

How to ask for hotel compensation? ›

  1. The Golden Rule for Hotel or Airline Compensation. ...
  2. Pinpoint the Issue. ...
  3. Know Your Rights. ...
  4. Offer a Potential Solution. ...
  5. Make Your Complaint Specific and Concise. ...
  6. Know When To Ask for a Supervisor or Manager (or Not) ...
  7. Taking the Matter Higher or to Social Media. ...
  8. Get Travel Insurance.
Apr 29, 2024

What happens if you no show to a hotel? ›

For Customers. For the customer, a noshow can have consequences. Hotel policies often stipulate that the customer must still pay for the room unless they have managed to cancel the booking in good time. This is because the hotel has reserved that room, preventing other customers from booking it.

Can you get a refund on Hilton points? ›

Purchases of points are non-refundable. Any purchased points will not count toward qualification for any increased or improved status in the Hilton Honors program. You may purchase up to 160,000 points per transaction.

Are rewards points refundable? ›

In most situations, returns on credit cards will cause you to lose any points, miles or cash back your purchase accrued. Rare exceptions occur where you may be able to keep your rewards, such as returning items for store credit or exchanging your return for an item of equal or greater value.

What happens if I cancel a reservation on booking? ›

The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).

Are travel points refundable? ›

Can I get my miles back if I change or cancel my award flight? When canceling a flight that was purchased using miles, most airlines do not charge a cancellation fee. It is generally free to get your miles reinstated and even the taxes and fees you paid will usually be refunded.

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